Penulis:  Nasser Ahmed Habtoor

Harga: RM 38.00

ISBN: 978-967-440-317-1

Terbitan: 2016

Jumlah Halaman: 85  m/s

Human factors in quality management play a central role in implement quality improvement practices and organizational performance. Literature on quality management suggests that the implementation of a total quality management program will not be successful unless great attention is paid to the human factors. The human factors need more attention when an organization reengineers its processes to implement total quality management. Therefore, this book provide adequate understanding of human factors in quality management. 

 Hopefully it can help organization to enhance the implementation of total quality management program and organizational performance as well.Nasser Ahmed Habtoor is senior lecturer at Faculty of Leadership and Management, USIM and assistance professor at Aden University, Yemen. He publish articles on human resource management and total quality management in various international journals indexed by ISI, Scopus and ERA.